Last Updated: 27-02-2026

At efilehouse.com, we are committed to providing high-quality digital products and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we offer a 15-Day Money-Back Guarantee.


1. 15-Day Refund Guarantee

You may request a full refund within 15 days from the date of purchase.

To request a refund, simply email us at:

📧 support@efilehouse.com

Please include:

  • Your order number

  • The email address used for the purchase

  • Reason for the refund (optional)


2. Eligibility for Refund

You are eligible for a refund if:

✅ Your request is submitted within 15 days of purchase
✅ The product was purchased from efilehouse.com
✅ You provide valid proof of purchase


3. Non-Eligible Situations

Refunds will not be granted if:

❌ The request is made after 15 days from the purchase date
❌ The purchase cannot be verified
❌ The terms of use or license have been violated


4. Refund Process

  • Refund requests are reviewed within 2–5 business days

  • Once approved, the refund will be issued to your original payment method

💳 Depending on your payment provider, it may take 5–10 business days for the amount to reflect in your account.


5. Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us at support@efilehouse.com and we will issue a full refund for the duplicate transaction.


6. Technical Issues

If you experience any problems such as:

  • File download issues

  • Corrupted files

  • Product not matching the description

Please contact our support team. We will assist you or provide a suitable solution.